Singapore - Transport fares go up again!

Transport fares go uo in Oct 2008. Should SBS & SMRT ask themself this question - are their bus drivers & staff providing quality service to us, public taking transport daily to work... ? What do SBS & SMRT expect fare-paying public to do when drivers kept their golden mouths shut & don't even make the effort to ask people who are fearful of ghosts at the back of the bus ? When can the ghost at the back of the bus mentality be solved ? Don't the layout/design of those new double-deck buses make this problem worst ? The over crowded situation will still persist & the flood gates of this tiny island are allowing more foreign workers here. PTC, SBS, SMRT... shouldn't only just justify that transport fares need to go up because of higher oil prices. What kind of service quality these transport providers give us in the first place ?